Increase customer engagement and loyalty? Give them a portal
Introduction: Why a customer portal is essential for engagement ?
In order to increase customer engagement and loyalty, businesses need to give their customers a portal.
A customer portal is an online space where customers can access information about their account, make changes to their account, and contact customer service.
By giving customers a portal, businesses are able to provide a more customized and convenient experience that will keep them coming back.
A customer portal is essential for engagement because it allows businesses to build a relationship with their customers. It provides a channel for two-way communication between the business and the customer.
🧰 Top NoCode apps for Customer Portals🧰
- Softr.io
- Internal.io
- Stacker
- Budibase
1. Softr.io
Our best nocode option if you like Airtable.
With Softr.io, you can easily create a custom portal that fits the specific needs of your business.
You can also add features like social login, live chat, and more. Plus, Softr.io offers a free trial so you can try it out before committing to a paid plan.
Pricing : Free version
2. Internal.io
Internal is the fastest way to build and maintain internal tools without code or SQL.
Internal empowers engineering teams to share the responsibility of building and maintaining internal tools with other developers, freeing valuable design and engineering time for projects of greater value.
Pricing : Free version
1. BudiBase
Budibase is OpenSource !
Create apps that work perfectly across mobile, tablet, and desktop.
And update the theme of your app with 2 clicks.
Pricing : Free version
The benefits of a customer portal
A customer portal is an online interface that provides customers with access to their account information, as well as tools and resources to help them self-serve.
Portals can be used to increase customer engagement by providing a one-stop shop for all their needs.
This can save customers time and make it easier for them to do business with your company.
Additionally, portals can improve customer loyalty by providing a more personalized experience.
They can help reduce support costs, increase sales, and improve customer satisfaction.
If you are considering adding a customer portal to your website, here are some things to keep in mind:
- Make sure the portal is easy to use and navigate. Customers should be able to find what they need without difficulty. If possible, offer a step-by-step guide to help customers get started.
- Make sure the portal is secure and easy to access. Customers will be more likely to use your portal if they feel their information is safe.
- Offer a variety of features.
Creating a customer portal with nocode is easy and requires no coding knowledge.
To get started in a few minutes, I suggest you check Youtube videos about Softr to create a customer portal in 15 minutes. And check our article about building a website in NoCode it's a great starter to the no code environment.
🎉 READY TO DIG DEEPER? 🎉
